AI prompt to fact-check AI answers
Good results from AI depend on clear prompts, the right tool for the job and protecting client data. These guides help agents and staff use AI safely and effectively.
Below is a ready-to-copy prompt to fact-check AI answers, a detailed version that asks you clarifying questions first, and 1 specialized AI tool (Perplexity) with instructions for this task. It also works in ChatGPT, Claude, Gemini or Copilot.
The prompt
Give me a checklist for verifying an AI assistant's answer about insurance (ask for sources, check carrier documents, confirm with underwriting, watch for invented details).
Detailed version (asks clarifying questions first)
Act as an experienced assistant to a licensed insurance agent. Before answering, ask me up to 3 clarifying questions (your role, the AI tool you use and what you want to achieve). Then complete this task, and finish with a short checklist of statements I should verify with my compliance team. Task: Give me a checklist for verifying an AI assistant's answer about insurance (ask for sources, check carrier documents, confirm with underwriting, watch for invented details).
What a good result looks like
A good checklist turns 'is this right?' into steps: ask the AI for its sources, open them, compare the answer with the policy form or carrier guide, confirm anything about eligibility or underwriting with the carrier, and watch for details that sound specific but have no source.
Common mistakes and watch-outs
AI tools can invent rules, form numbers, dates and citations that look real. A source link isn't proof until you've read it. Search tools such as Perplexity show sources, but you still need to check them. Never let an unverified answer reach a client.
How to adapt the prompt
Add the sources you trust most (carrier manuals, the state insurance department site, your compliance team) and the topics where you most often need a check, such as Medicare dates or state minimum limits.
AI answer fact-check [ ] Did the AI cite a source? Open it and find the exact statement. [ ] Does it match the policy form or carrier guide? [ ] Is it current? Check the date on the source. [ ] Does it depend on state rules? Check the state insurance department. [ ] Underwriting or eligibility? Confirm with the carrier. [ ] Any specific number, form or rule with no source? Treat as unverified. [ ] Would I be comfortable if a client read this as advice? If not, rewrite.
How to use it
- Copy the prompt. Copy the short prompt above, or the detailed version if you want the AI to ask clarifying questions first.
- Add your details. Add the details for your situation (line of business, audience, tone). Keep it de-identified; never paste client personal information.
- Run it in the right tool. Paste it into ChatGPT, Claude, Gemini or Copilot, or use Perplexity as described below.
- Review before you use it. Verify facts, figures and sources yourself; AI research tools can be wrong or out of date. Check every fact, name and number yourself.
- Take the next step. Next, see: Choose which AI tool to use for a task.
Best AI tools for this task
Specialized tools first, ordered by fit for this task (never by payout), then any general AI assistant.
Perplexity site โ
AI answer engine with cited web sources, handy for market and carrier research.
Ask Perplexity to cite sources for a claim, then open and read them.
Any AI assistant
ChatGPT Claude Google Gemini Microsoft Copilot
Paste the prompt above (short or detailed) into any of these.
Before you use it
- Verify facts, figures and sources yourself; AI research tools can be wrong or out of date.
- Never paste client personal information (names, policy numbers, health or financial details) into AI tools your agency hasn't approved.
- Review every AI output for accuracy and compliance before you use it.
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